Answer:
- To reset your password via Microsoft Online, you must first register for self-service password reset.
- If your UNCSA password has already expired and you are unable to register for self service password reset, please email technologysupport@uncsa.edu or contact (336) 770-3300 for further assistance.
- Once you have registered your password reset method, you may now proceed to reset your password online. For further reference, please see Microsoft's Password Reset guide.
- If you do not need to reset your password but would like to change it before it expires:
- Log in to your Outlook account through the Office 365 Website.
- Navigate to your Profile Tab and Click View Account.
- On the Account page, click Password > Change Password.
- Change your password using the criteria below:
Office 365 Password Requirements
The password requirements for Office 365 are as follows:
• Passwords must be at least eight characters long.
• Passwords can have a maximum of 16 characters.
• Passwords can’t contain the user's account name or parts of the user's full name that exceed two consecutive characters.
Passwords must contain the following:
• At least one Uppercase letter (A through Z)
• At least one Lowercase letter (a through z)
• At least one Number (0 through 9)
• Special characters are optional: ` ~ ! @ # $ % ^ & * ( ) _ + - = { } | [ ] \ : " ; ' < > ? , . /