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  1. While at your phone, access your voice mail by pressing the voice mail button near the numeric keypad.
  2. Enter the temporary PIN of 123456 and press #. You may be required to change your PIN.
  3. Select 4 to go to Setup Options.
  4. Select 3 to change your Preferences.
  5. Select 1 to change your PIN (Personal Identification Number).
  6. Follow voice prompts.

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